Privacy Policy

Effective Date: May 7, 2026

Welcome to The Pink Hippo (“The Pink Hippo,” “Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website,
use our services, communicate with us, or interact with our platform.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company name
• Billing and shipping information
• Payment-related details
• Project details or inquiries
• Account login credentials
• Any information submitted through forms, chat, email, or support requests

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referral URLs
• Pages visited
• Session duration
• Clickstream data
• Cookies and analytics data

1.3 Third-Party Data

We may receive information from third-party services including:

• Payment processors
• Marketing platforms
• Social media platforms
• Analytics providers
• CRM systems
• Advertising networks

2. How We Use Your Information

We may use collected information to:

• Provide and manage our services
• Process payments and transactions
• Respond to inquiries and support requests
• Deliver project updates
• Improve website functionality and user experience
• Send administrative communications
• Send promotional or marketing communications
• Analyze website traffic and performance
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Remember user preferences
• Analyze traffic and performance
• Improve user experience
• Support advertising and remarketing campaigns

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties including:

• Hosting providers
• Payment processors
• Analytics providers
• Marketing and advertising partners
• Developers, contractors, or service providers working on our behalf
• Legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security measures.

5. Payment Information

Payments may be processed through secure third-party payment providers.
We do not store full credit card numbers on our servers unless explicitly stated.

Payment processors maintain their own privacy and security practices.

6. Data Security

We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access,
misuse, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure,
and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights including:

• Accessing your personal information
• Correcting inaccurate data
• Requesting deletion of your information
• Objecting to certain processing activities
• Withdrawing consent
• Opting out of marketing communications

To exercise these rights, contact us using the information below.

9. California Privacy Rights

If you are a resident of California, you may have additional rights under applicable privacy laws,
including the California Consumer Privacy Act (CCPA/CPRA).

California residents may request:

• Categories of personal information collected
• Categories of sources of personal information
• Business purpose for collection
• Categories of third parties receiving information
• Deletion of personal information, subject to legal exceptions

10. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of those external websites separately.

11. Children’s Privacy

Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information,
we will take steps to remove such information.

12. International Users

If you access our website outside the United States,
your information may be transferred to and processed in the United States
or other jurisdictions where our providers operate.

By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact:

The Pink Hippo

Website:
https://thepinkhippo.com

Email: info@thepinkhippo.com

15. SMS & Communication Consent

If you provide your phone number through our website, forms, or services,
you consent to receive communications from The Pink Hippo, including:

• Project updates
• Appointment confirmations
• Customer support communications
• Service notifications
• Promotional messages (where permitted)

Message and data rates may apply.
You may opt out at any time by replying “STOP” to SMS messages or contacting us directly.

We do not share mobile opt-in information with third parties for their own marketing purposes.